What Our Customers Have to Say.

firefighters510

"Repeat customers"

2020-01-06 00:00:00

We have been to this dealership in the past and have made several purchases with a previous salesperson no longer with the dealership. Sometimes it is discouraging to start over with someone you don't know but we got an email from a Meaghan Snyder, Internet sales specialist who got the ball rolling by advising my wife Kelly that her 2017 Sentra lease will be expiring in a few months. 3 years does come upon us quicker than you think so I did respond to her and then received a call from a Joe Mcguire who called us back to follow up, answer some questions for us and set up an appointment to come in over the weekend.We arrived at the dealership on Saturday afternoon 1/4/20 and was greeted by sales and leasing consultant Julio Bergollo. A very friendly guy who gathered some info to find out our goals including trading in our lease.To narrow down the review, The dealership was limited in making certain deals in our affordable monthly payment range due to lack of incentive and rebate programs and more expensive technology in today's vehicles. We were considering the 2019 leftovers of the Kicks and Rogue Sport. My wife did like the Kicks, she sat in it and fell for it a lot and would have leased it if wasn't such an excessive lease payment due to no programs from Nissan. It was disappointing because the Kicks reminded me of the Xterra, a nice looking vehicle with limited technology but for some reason, Too costly.I must say, Julio spent a considerable amount of time with us. He was non aggressive and very patient and this resulted in us being relaxed and comfortable. So in the end, My wife ended up getting back into a newer 2019 Sentra lease which was OK. At the beginning, the lease payment was also high but the dealership was flexible and worked with us to make the vehicle more affordable.I appreciate the dealership taking into consideration that we have bought several cars there already.We ended up coming back this past Sunday to finalize paperwork and pick up new vehicle. The process was simple, easy and quick.The only complaint that I would have through this process and this is nothing to do with Julio but fees like destination fees are a ridiculous charge that a dealer passes on to the consumer for vehicle being transported from factory to dealer usually about $800.00 and the bank processing fee of $650.00. So you figure a another $1450.00 on top of your already required down payment including taxes and other fees. Now there is an option to roll these fees into your total price which will result in a higher car payment. maybe the dealerships should consider a true rebate program of eliminating these fees for repeat customers. makes sense.So in final, We had another great experience with a great salesperson who I would definitely recommend to anyone looking for a vehicle and we would deal with him again in the future.Thank you Julio for all your help!!!!

ALEX QUINTANILLA

2020-01-03 00:00:00

(Translated by Google) Excellent (Original) Excelente

Kris Shei

2020-01-01 21:00:00

Sean was great!

Candace Howell

2020-01-15 23:00:00

Mike was our used car salesman Very nice and friendly and helpful

Liz Escobar

2019-12-31 00:00:00

Sean helped me with my pathfinder! Great customer service!

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