I went to Nissan of Westbury on Saturday Sept 29th for an oil change and tire rotation, before I could come out my truck.. I was greeted by the reception, informing me there was a 2 hrs wait, giving me the option to stay or come back another day. I decided to stay since my oil change was overdue. In the waiting room had a lot of people, but the atmosphere was very chill. To my surprise, pizza, donut ,coffee and candy was available while you wait. That's what I called customer service going above and beyond. 1 hr and 15mins later, she called my name saying my truck was ready. I was super happy I got 45min back..I can't remember her name. I believe it Begins with an S, Thanks for making my oil change experience pleasant. I purchase my truck at the Nissan of Westbury over a year ago and the service dept always send me a coupon and a reminder to get my service done. Thank you services dept, your team represent your company well, I can also say the same for your sale guy Lou. He was fantastic as well
Julio bergollo julio grasias portu ayuda
Great Experience!Sheldon is extremely helpful, courteous and a happy-pleasant person as well. The staff at the front decks are very professional , helpful and pleasant too.See you at my next service appointment.
Excellent service from the entire staff, especially on Saturday morning’s. Sheldon is the best.