Dimitry provides excellent customer service. As a consumer I felt like he genuinely cared to address my needs and wants in a vehicle and delivered 100%. This is my 3rd Nissan Rouge and I left Nissan of Garden City because I did not want to be treated like a number. I am in love with my new car and I got the best package and pricing by far out of any other Nissan I drove. If you're looking for a new Nissan, Dimitry will take car of you, ask for him.
Ok so i am confused I went thru the whole process and walked out with little money down with a 2016 maxima I have bad credit but they worked with me. Now what i am confused about is they told me to leave them a check but they wouldn't cash it was only for the bank to cover my a** if the bank asked any questions about my down payment (i only gave them $1,000) but jess from finanve and her husband explained that IF the bank asks any questions they will just show them the copy of the check. Now it didnt and still dont make any sense to me. Can someone explain it to me?
Gary was extremely helpful throughout the entire experience. The only reason I didn’t give them 5 starts was because after all of the paperwork and payments were complete, we were told they just needed 15 minutes to detail the car. An hour later the car finally pulls up, but now the guy needed to take it to get gas. It was disappointing after such a positive experience how much time we had wasted just sitting and waiting for the car.
The most important part of this experience was that I was treated with respect and civility. Dimitry went above and beyond to simply provide the best service for his clients. In the past, other dealerships have treated my family and me with disdain. However, Dimitry is the exact opposite; he genuinely cares about his customers. I’m exceedingly happy with the leased vehicle and I will make sure to recommend this location due to the professionalism and respect that Dimitry represented.
Great Experience!Sheldon is extremely helpful, courteous and a happy-pleasant person as well. The staff at the front decks are very professional , helpful and pleasant too.See you at my next service appointment.