I went to Nissan of Westbury on Saturday Sept 29th for an oil change and tire rotation, before I could come out my truck.. I was greeted by the reception, informing me there was a 2 hrs wait, giving me the option to stay or come back another day. I decided to stay since my oil change was overdue. In the waiting room had a lot of people, but the atmosphere was very chill. To my surprise, pizza, donut ,coffee and candy was available while you wait. That's what I called customer service going above and beyond. 1 hr and 15mins later, she called my name saying my truck was ready. I was super happy I got 45min back..I can't remember her name. I believe it Begins with an S, Thanks for making my oil change experience pleasant. I purchase my truck at the Nissan of Westbury over a year ago and the service dept always send me a coupon and a reminder to get my service done. Thank you services dept, your team represent your company well, I can also say the same for your sale guy Lou. He was fantastic as well
Great Experience!Sheldon is extremely helpful, courteous and a happy-pleasant person as well. The staff at the front decks are very professional , helpful and pleasant too.See you at my next service appointment.
Excellent service from the entire staff, especially on Saturday morning’s. Sheldon is the best.
Chris Shorter from Westbury nissan is the man ! Great service, from sales management and the service section