I ended up not being able to leave with a car today but i will be getting a car next week as soon as i save up the rest of the money. although i was disappointed, the entire staff was very polite and made me feel comfortable. Nick was amazing and took plenty of time to explain everything to me and show me any car I wanted. I won't work with anyone else when I come back in.
- I think Nissan of Westbury could be a little more organized as a whole. When I got my car on Sunday, there was no second key and it seemed like the team was in a rush to get the car off of the lot instead of taking the time to do the required maintenance. My car’s engine light on Sunday evening was on.. so you can imagine the frustration of just purchasing a new car and seeing that pop up on the dashboard. When I brought the car back and picked it up later on tuesday, I was told that the required maintainence of the car had not been completed(hooking up some computer to the car to make sure it was updated). Nonetheless, I think that this was unacceptable and a rather stressful moment for me. Additionally, I still don’t have a second key. It either can’t be located or it was never made. Regardless, these things should be kept handy. - the only reason I’m actually giving this review 4 stars instead of the 3 that i think it deserves is because of Dimitry, who has been nothing but professional and patient during this entire process. He’s been extremely helpful and reassuring that whatever issues we have would be fixed and he’ll make sure of it. He has really overextended himself.
Honestly had a great experience getting a deal on a brand new car. Dimitry is a very understanding man, and was able to work with us until we got a deal we liked. Will definitely be coming back, I'm sure my dad and him can work out another deal just like last time hahaha
Bought my kid his first car here nick s was really great and helpful made me feel good about my decision got a great deal
Vishnu was an absolute pleasure to work with. He was honest and caring. I would highly recommend him.